Why Offering Pricing Options Helped One Accountant Earn 89% More

Mark Wickersham • October 15, 2020

Many accountants and bookkeepers struggle to align their fees with the true value of their services. Undercharging is a widespread issue in the industry, driven by a fear of client pushback and a lack of confidence in pricing strategies. This often leads to long hours and low profitability—burnout without the reward!


But what if you could break free from that cycle? 


Debbie Moulton, founder of A Step Up Strategy and a student in our Value Pricing Academy, recently shared a story that perfectly illustrates the power of giving clients options and clearly communicating value.


By introducing a simple 3-package pricing model, Debbie not only doubled her revenue for a key client but also gained confidence in her ability to price for value. 


Here’s her story.


The Challenge: “She’s Getting Full Package Services for Essentials Pricing”


Debbie had been working with a growth-oriented client who was eager to scale her business. Over time, this client was receiving many of the services included in Debbie’s Full Package but was only paying Essentials Package pricing. Sound familiar?


Debbie wanted to ensure her pricing reflected the value of her services while still supporting her client’s ambitious goals. But how could she approach the conversation without risking the relationship?


The Solution: A 3-Package Pricing Model


Debbie implemented a structured 3-package model to give her client clear choices based on their needs and budget. 


During a short Zoom meeting, she outlined the client’s goals for the upcoming year and presented three options:

Essentials Package: Maintained current pricing, offering core services.
Full Package: Included additional services and support, priced 89% higher.
Premium Package: Advanced offerings with the most comprehensive support, priced 250% higher.


By framing her services in terms of value and outcomes, Debbie shifted the conversation from “what am I paying for?” to “what’s the best option to achieve my goals?”


The Outcome: The Client Chose the Full Package!


To Debbie’s surprise, the client didn’t hesitate to choose the Full Package at 89% higher pricing. In fact, the client admitted, “I always thought your prices were too cheap!”


This decision not only reflected the client’s confidence in Debbie’s expertise but also demonstrated how much they valued her role in achieving their business goals.


“I’ll spend a bit more time on the account,” Debbie noted, “but I feel so much better knowing I’m being paid appropriately for the value I deliver.”


Why Giving Clients Options Works


Debbie’s success story highlights three key lessons for accountants and bookkeepers looking to move away from hourly billing:


1. Options Build Trust and Empower Clients

When clients are presented with clear choices, they feel more in control of the decision. A structured pricing model also builds trust by showcasing professionalism and transparency.


2. Value-Based Pricing Shifts Perception

By aligning pricing with the outcomes her client wanted to achieve, Debbie reframed her services as an investment rather than a cost.


3. Confidence Unlocks Revenue Opportunities

For many accountants, the fear of losing clients holds them back from raising prices. Debbie’s story proves that clients are often willing to pay more when they clearly see the value being delivered.


How You Can Apply This to Your Practice


Debbie’s story is a reminder that your clients likely value your expertise more than you realise. By adopting a structured pricing model and offering tiered packages, you can:


  • Present your services as a solution to client goals.
  • Build confidence in your pricing strategy.
  • Unlock higher revenue potential without working longer hours.


Tools like Effective Pricing make it simple to create professional, customised proposals and communicate value effectively. 


With features like a dynamic proposal builder, tiered pricing tables, and integrations with software like QBO and Xero, you can confidently transition to value pricing and grow your business.


Are You Charging What You’re Really Worth?


Debbie’s story is just one example of what’s possible when you embrace value-based pricing and give your clients options. 

Whether you’re looking to increase revenue, work fewer hours, or attract better clients, a structured approach to pricing is the key to success.


Want to learn more about how Effective Pricing can help?


Schedule a demo or explore our features today to see how you can transform your practice—just like Debbie did.


 

Debbie Moulton, A Step Up Strategy

15 October 2020

By gabi June 20, 2025
“We thought we could just build it in Excel...” It’s a phrase we hear often from firms trying to implement value pricing on their own. On paper, it seems smart: build a custom spreadsheet, plug in your formulas, and start quoting. But it rarely works out that way. Spreadsheets are great for tracking data, but they’re not designed for live pricing conversations. In fact, they can make value pricing harder, more stressful, and less effective than it needs to be. Here’s why DIY spreadsheets are holding your pricing back—and how switching to purpose-built software changes everything. Why Spreadsheets Fall Short for Value Pricing Value pricing is dynamic. It relies on real-time scope evaluation, client interaction, and pricing psychology. Spreadsheets weren’t built for that. Common spreadsheet limitations: Not interactive : Clients can’t engage with the process Error-prone : One wrong formula can derail everything Visually flat : Hard to make compelling during a live meeting Not scalable : Becomes messy as you add services or options Teresa Slack learned this the hard way. Early on, she and her sister tried to build their own value pricing model in Excel. It was cumbersome, inflexible, and ultimately couldn’t support the complexity they needed. “We thought we could just build it in Excel... We quickly realised how challenging that was.” — Teresa Slack The Hidden Risks of DIY Pricing Models Trying to manage value pricing through spreadsheets doesn’t just waste time—it can actively damage your business. Inconsistent Pricing Without built-in logic, every quote is different depending on who created it, what version they used, or how confident they felt. Sales Friction Spreadsheet quotes look clunky. They don’t flow in a live meeting. Clients feel like they’re watching you do maths, not discuss value. Confused Clients When clients don’t clearly see what’s included or how the price was calculated, miscommunication is inevitable. No Room to Scale As your team grows, spreadsheets become harder to manage and update. Version control issues creep in, and onboarding new staff becomes a nightmare. What Modern Pricing Software Should Do A well-designed pricing tool does more than just calculate a number. It enables a better sales experience and value conversation . Here’s what to look for: Scope-based logic that adapts to each client’s needs Live, visual interface that supports interactive meetings Pre-built templates for bookkeeping, payroll, tax, and more Behavioural pricing features , like rewards for referrals or efficiencies Built-in tiering (e.g., Entry, Full, Premium) Instant proposals or follow-up integrations This isn’t about tech for tech’s sake. It’s about delivering pricing with clarity, consistency, and confidence. How Tools Like Effective Pricing Transform the Experience When Teresa adopted Effective Pricing , she saw an immediate change: Clients understood the scope of work Pricing meetings felt professional and guided Clients selected their own services Fees increased substantially “You cannot do value pricing easily without this amazing tool.” — Teresa Slack One of her clients even increased their monthly fee by 204% during the initial meeting—not because of a sales trick, but because the process made it easy to see the value on offer. Tools Create Consistency, Not Just Efficiency Having the right software doesn’t just make pricing faster. It makes it repeatable . It ensures every client gets the same level of clarity and professionalism, whether you’re quoting them yourself or handing it off to a team member. You can standardise your offerings, track conversion rates, and iterate confidently without fear of breaking a formula. Most importantly, you create a pricing experience that feels like part of your brand. Conclusion: Stop Treating Pricing Like a Side Task Pricing is not admin. It’s not just a number you send after a call. It’s a core part of your sales strategy and client relationship . If you're still using spreadsheets to manage your pricing, it's time to upgrade. Not just for your efficiency—but for your credibility, your growth, and your peace of mind. Try Effective Pricing Want to see what pricing looks like when it’s done right? 🎯 Book a free demo of Effective Pricing and discover how to: Quote with confidence Align pricing with value Convert more clients—without the guesswork → Stop struggling with spreadsheets. Start pricing with purpose.
By gabi June 13, 2025
“When you give one price, it’s always the wrong price.” — Teresa Slack It’s a common scenario. A prospective client asks for a quote. You review their details, estimate the work involved, and deliver a single price. Their reaction? They hesitate. They ask for a discount. Or worse—they ghost you completely. The issue isn’t that your price was too high or too low. The real problem? You gave them only one option. Why One Price Doesn’t Work A single price turns your service into a yes-or-no decision. You’re putting pressure on the client to either accept or reject your offer—without the context of value or flexibility. Even if you believe your price is fair, your client may not be ready to commit without understanding what they're really paying for. Plus, you’re locking yourself into a number that may not reflect the complexity, needs, or expectations of the client. The outcome? You either: Undercharge (and resent it later), or Overcharge (and lose the deal) Neither serves you or the client. What Clients Really Want: Control and Clarity In today’s world, clients expect transparency. They want to know: What they're getting Why it costs what it does What options are available They want to feel in control of the buying process. When Teresa Slack shifted to letting clients "build their own package" through Effective Pricing, everything changed. Clients began engaging with the process, asking better questions, and ultimately choosing higher-value packages themselves. The Power of Presenting Options Instead of giving a single number, offer clients a structured choice: Entry Level Full Service Premium Experience Or even better, let them dynamically adjust their selection based on scope. When clients see the value behind each service line, they make better-informed decisions. You move from price being a sticking point to it being a reflection of value. Teresa shared how one client increased their monthly fee by 204% after going through this process. Why? Because he realised everything that was on offer—and valued it. How to Present Pricing the Right Way Here’s how you shift from pricing resistance to pricing confidence: Scope Before You Quote Start with a discovery session or diagnostic review. Uncover: Volume and complexity of work Pain points and priorities Desired outcomes Use Interactive Pricing Tools Forget spreadsheets and static quotes. Use tools like Effective Pricing to: Show real-time price changes based on scope Let clients see what’s included Build transparency into every quote Let Clients Shape Their Package Allow toggling options on or off. If the full package is too expensive, don’t discount—adjust the scope. “We don’t discount. We remove services.” — Teresa Slack From Negotiation to Collaboration This approach changes the nature of the sales conversation: Old way: "Can you do it for less?" New way: "What if we removed reporting or payroll support to reduce the price?" You’re no longer justifying your fee. You’re collaborating with the client to find the right fit. That builds trust. That wins work. Conclusion: Stop Pricing in Absolutes If you’re still offering one quote per client, you’re missing a huge opportunity to: Position your value clearly Increase your average fee Build better client relationships The right price is the one the client chooses—because it reflects what they truly care about. Try Effective Pricing Want to see how flexible, transparent pricing can transform your firm? 🎯 Book a free demo of Effective Pricing and discover how to: Price confidently Scope accurately Convert more clients → Try it now and give your clients a choice they’ll actually value
By gabi June 6, 2025
Think you’ve moved away from hourly billing and embraced value pricing? You might not have. For many bookkeeping and accounting firms, pricing remains the Achilles' heel. Despite good intentions, most who "switch" to value pricing actually end up using fixed pricing—and they don't even realise it. On the surface, it feels like progress. But under the hood, it's often just the same problem dressed differently. In this article, we’ll explore the most common misstep firms make when transitioning their pricing models, why it matters, and how to make a true shift to value pricing that increases revenue, improves client relationships, and restores profitability.